Contact Us
Helpful information for our decorative lighting customers.
Last updated: October 12, 2026
Customer Support
Email service@brookwilden.com or call +86 182-9211-7232. Our service hours are 8:00 AM – 10:00 PM Daily and we aim to reply within 24 hours.
Before You Contact Us
Include your order number and the name used at checkout. For product questions, include the item name or product link.
Damaged or Incorrect Lighting
If a light arrives damaged or incorrect, stop using it and contact us with photos of the product, packaging, and shipping label. Never connect damaged electrical equipment.
Installation Questions
For hardwiring, mounting, voltage compatibility, and electrical safety, follow the supplied instructions and consult a qualified electrician.
Company Information
Brookwilden™ is operated by Dongguan Dushang Technology Co., Ltd., Room 404, No. 119 Changyu Road, Dalang Town, Dongguan City, Guangdong Province, China.
Customer Care
We aim to respond within 24 hours. Email service@brookwilden.com or call +86 182-9211-7232.
Business & Contact Information
- Brand Name
- Brookwilden™
- Legal Company Name
- Dongguan Dushang Technology Co., Ltd.
- Owner
- Xi Fuliang
- Website
- brookwilden.com
- Business Address
- Room 404, No. 119 Changyu Road, Dalang Town, Dongguan City, Guangdong Province, China
- Customer Support Email
- service@brookwilden.com
- Customer Support Phone
- +86 182-9211-7232
- Customer Service Hours
- 8:00 AM – 10:00 PM Daily