Terms of Use

BROOKWILDEN™ / CUSTOMER INFORMATION

Helpful information for our decorative lighting customers.

Last updated: October 12, 2026

SECTION 01

Operator

Brookwilden™ and brookwilden.com are operated by Dongguan Dushang Technology Co., Ltd.

SECTION 02

Site use is subject to these terms and applicable law. Orders are also governed by our shopping policies.

SECTION 03

Purchasers must be legally able to enter transactions or have appropriate parent or guardian involvement.

SECTION 04

You may browse products, review specifications, place orders, and contact customer care for lawful purposes.

SECTION 05

Do not commit fraud, misuse payment details, impair the website, submit malicious code, or violate others’ rights.

SECTION 06

Access does not grant ownership of Brookwilden™ branding, product photography, or other protected content.

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Protect account credentials and provide accurate billing and shipping details.

SECTION 08

Only submit lawful, accurate content you have authority to share.

SECTION 09

Wall light specifications, mounting conditions, included components, and electrical ratings vary by item.

SECTION 10

Do not assume products are dimmable, waterproof, weatherproof, or appropriate for wet locations unless specifically stated.

SECTION 11

Shopify and external payment, shipping, analytics, and support providers may have their own policies.

SECTION 12

We may revise the site and these terms, subject to applicable laws.

SECTION 13

Questions may be sent to service@brookwilden.com.

We aim to respond within 24 hours. Email service@brookwilden.com or call +86 182-9211-7232.

Brand Name: Brookwilden™
Legal Company Name: Dongguan Dushang Technology Co., Ltd.
Owner: Xi Fuliang
Website: brookwilden.com
Business Address: Room 404, No. 119 Changyu Road, Dalang Town, Dongguan City, Guangdong Province, China
Customer Support Email: service@brookwilden.com
Customer Support Phone: +86 182-9211-7232
Customer Service Hours: 8:00 AM – 10:00 PM Daily