Terms and Conditions

BROOKWILDEN™ / CUSTOMER INFORMATION

Terms and Conditions

Helpful information for our decorative lighting customers.

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Last updated: October 12, 2026

SECTION 01

Store Operator

Brookwilden™ and brookwilden.com are operated by Dongguan Dushang Technology Co., Ltd.

SECTION 02

Orders and Acceptance

Placing an order is an offer to purchase. Orders may be subject to availability and reasonable verification.

SECTION 03

Products and Specifications

We offer wall lights and decorative lighting. Review finish, dimensions, power requirements, bulb inclusion, and installation details before purchase.

SECTION 04

Electrical Suitability

Check voltage, wattage, bulb type, mounting method, room suitability, and instructions. Professional electrical work may be required.

SECTION 05

Prices and Taxes

Displayed prices are intended in USD unless stated otherwise. Applicable shipping and tax appear during checkout.

SECTION 06

Payments

Payments are made by available checkout methods and may require authorization and fraud screening.

SECTION 07

Shipping

Review Shipping Policy and checkout estimates.

SECTION 08

Returns

See our Return & Refund Policy subject to applicable consumer law.

SECTION 09

Customer Responsibilities

Provide correct order information and use lighting safely and in accordance with instructions.

SECTION 10

Intellectual Property

Website content, branding, photographs, and designs are protected where applicable.

SECTION 11

Errors and Availability

We may correct errors and inform customers of material order changes.

SECTION 12

Liability and Legal Rights

Nothing limits rights or remedies which cannot lawfully be excluded.

SECTION 13

Contact

Email service@brookwilden.com with questions about these terms.

Customer Care

We aim to respond within 24 hours. Email service@brookwilden.com or call +86 182-9211-7232.

Business & Contact Information

Brand Name
Brookwilden™
Legal Company Name
Dongguan Dushang Technology Co., Ltd.
Owner
Xi Fuliang
Website
brookwilden.com
Business Address
Room 404, No. 119 Changyu Road, Dalang Town, Dongguan City, Guangdong Province, China
Customer Support Email
service@brookwilden.com
Customer Support Phone
+86 182-9211-7232
Customer Service Hours
8:00 AM – 10:00 PM Daily