Payment & Security
Helpful information for our decorative lighting customers.
Last updated: October 12, 2026
Payment Methods
Accepted payment methods are displayed at checkout and may vary by location and payment provider.
Payment Authorization
Issuers and payment providers may approve, decline, or temporarily authorize payment, and fraud verification may be required.
Checkout Security
Checkout is facilitated by Shopify and authorized payment providers. Never email your full card number, security code, or banking password.
Prices and Currency
Prices are shown in USD unless checkout indicates otherwise. Review taxes, shipping charges, and final totals before paying.
Bank and Currency Fees
Your bank or payment service may apply separate international transaction or conversion fees.
Discounts
Promotions are subject to the offer’s stated conditions and must be reflected at checkout.
Pending or Duplicate Charges
Pending authorizations are not always settled charges. Contact your provider and our support team for billing questions.
Order Confirmations
Order confirmations are normally sent to the email entered at checkout.
Payment Support
For checkout assistance email service@brookwilden.com or call +86 182-9211-7232.
Customer Care
We aim to respond within 24 hours. Email service@brookwilden.com or call +86 182-9211-7232.
Business & Contact Information
- Brand Name
- Brookwilden™
- Legal Company Name
- Dongguan Dushang Technology Co., Ltd.
- Owner
- Xi Fuliang
- Website
- brookwilden.com
- Business Address
- Room 404, No. 119 Changyu Road, Dalang Town, Dongguan City, Guangdong Province, China
- Customer Support Email
- service@brookwilden.com
- Customer Support Phone
- +86 182-9211-7232
- Customer Service Hours
- 8:00 AM – 10:00 PM Daily